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Installation and Operation Manual Chapter 6 Diagnostics and Troubleshooting
IPmux-24 Ver. 1.5 Testing IPmux-24 6-17
Trap Description, Severity OID
prtStatusChangeTrap Change in the NET or NET/USER port status when
Ethernet ring is active
1.3.6.1.4.1.164.6.1.0.3
ethIfRingStatusChange Change in Ethernet ring status 1.3.6.1.4.1.164.3.1.6.1.4.0.1
6.4 Troubleshooting
Table
6-6
presents the event types as they appear on the Event Log File and lists
the actions required to correct the event (alarm) indication.
Table
6-6. Troubleshooting Chart
Fault Probable Cause Remedial Action
E1/T1 equipment connected to
IPmux-24 is not synchronized
with IPmux-24.
Configuration or physical layer
problems
1. Check cables and physical
connectivity.
2. Check IPmux-24 E1/T1
configuration and, if necessary,
other IPmux-24 parameters.
3. Check E1/T1 physical connection
(use loopbacks).
Slips and errors in E1/T1
equipment
• Ethernet port in switch and
IPmux-24 are not in the same
rate or duplex mode
• Ethernet port is set to work in
half duplex mode (may cause
extreme PDV because of
collisions and backoffs)
• Timing configuration is not
properly set (periodic buffer
under/overflows shown on IP
channel status menu)
• Network PDV or lost frames
1. Check E1/T1 physical connection
(use loopbacks).
2. Check timing settings according to
explanation in this manual.
3. Check switch and IPmux-24 port
configuration (negotiation, rate,
duplex mode).
4. Check PDV introduced by the
network, and, if necessary, increase
PDVT jitter buffer setting..
Echo in voice High delay in voice path 1. Check network delay and try to
decrease it.
2. Try to decrease PDVT (jitter) buffer.
6.5 Testing IPmux-24
Diagnostic capabilities of IPmux-24 include:
• Activating loopbacks (internal and external)
• Responding to T1 inband loopback activation code
• Pinging IP hosts
• Running a trace route.
- IPmux-24 1
- Limited Warranty 4
- Product Disposal 4
- General Safety Instructions 5
- Safety Symbols 5
- Handling Energized Products 6
- Attention 8
- FCC-15 User Information 9
- Mise au rebut du produit 10
- Symboles de sécurité 10
- Glossary 11
- Français 15
- Declaration of Conformity 17
- Quick Start Guide 19
- Configuring the System Clock 20
- Connecting Bundle 20
- Contents 23
- IPmux-24 Ver. 1.5 iii 25
- Chapter 1 27
- Introduction 27
- E1 Interface 28
- T1 Interface 28
- Packet Networks 29
- Ethernet 29
- Payload Encapsulation 30
- HDLCoPSN 31
- Ring Topology 31
- Management 31
- Web Terminal 32
- RADview-SC/TDMoIP 32
- Environment 32
- 1.2 Physical Description 33
- 1.3 Functional Description 33
- Unframed 34
- Fractional 34
- Fractional with CAS 34
- E1/T1 Timing 35
- System Timing 35
- External Network Timing 36
- Adaptive Timing 37
- 1 Time to Live 38
- VLAN Support 39
- UDP Support 39
- Note: IEEE 802.1p&Q VLAN 40
- 1-11. SAToP Encapsulation 41
- Packet Delay Variation 42
- PDVT (Jitter) Buffer 42
- Packet Creation Time (PCT) 43
- 0.125N × 44
- Pseudowire OAM 45
- End-to-End Alarm Generation 45
- Trail-Extended Mode 45
- VLAN Traffic Behavior 46
- Double Host 47
- Security 49
- Rate Limitation 49
- Chapter 2 53
- Installation and Setup 53
- 2.4 Equipment Needed 54
- 2.5 Mounting the Unit 54
- 2.6 Installing SFP Modules 55
- 2.12 Connecting to Power 58
- Connecting AC Power 59
- Connecting DC Power 59
- Chapter 3 61
- Operation 61
- 3.3 Default Settings 62
- 3-2. Default Settings 63
- Working with Terminal 67
- Choosing Options 68
- Web Browser Requirements 69
- Working with RADview 71
- Working with SNMP 71
- Menu Maps 71
- Connection 72
- Bundle Connection 72
- Configuration 72
- 3.5 Turning IPmux-24 Off 75
- Chapter 4 77
- Configuring DHCP Client 78
- Defining Network Managers 81
- Configuring SNMPv3 82
- Enabling SNMPv3 83
- Adding SNMPv3 Users 84
- Adding Notification Entries 85
- Assigning Traps 85
- 4-10. Trap Menu 86
- Configuring Target Address 87
- Mapping SNMPv1 to SNMPv3 88
- Configuring RADIUS Client 91
- 4-2. Protection Parameters 96
- 4-20. Figure 98
- 4-21. TDM (E1) Menu 98
- 4-26. DS0 Bundle Menu 106
- 4 Configuration 109
- Configuring MAC Table 116
- Configuring the Bridge Ports 117
- Configuring L2CP Handling 119
- 4-36. Classification Menu 122
- Configuring Rate Limitation 123
- 4.3 Additional Tasks 125
- Setting the Date and Time 126
- 4-41. Date/Time Menu 127
- Chapter 6 127
- Displaying the SFP Status 128
- 4-44. Connection Screen 129
- Resetting IPmux-24 132
- Chapter 5 135
- Configuring IPmux-24 for 135
- Typical Applications 135
- IPmux-24 Ver. 1.5 136
- Configuring Bundles 139
- Connecting the Bundles 140
- Configuring the Bridge 141
- Protection 142
- Configuration Sequence 143
- Unmasking Ring Status Traps 147
- Chapter 6 149
- Diagnostics and 149
- Troubleshooting 149
- 6-1. E1/T1 Statistics 151
- 6.2 Detecting Errors 159
- Accessing Event Log 160
- Clearing Events 162
- 1. Check the E1/T1 cable 163
- 2. Check all framing-related 163
- 3. Check input signal 163
- Masking Alarm Traps 164
- 6.4 Troubleshooting 165
- 6.5 Testing IPmux-24 165
- External Loopback 166
- Internal Loopback 166
- Pinging IP Hosts 169
- Running a Trace Route 170
- 6-19. Trace route Menu 171
- 6.7 Technical Support 174
- Appendix A 175
- Connector Wiring 175
- A.2 Ethernet Connectors 176
- A.3 CONTROL Connector 177
- A.2 Alarm Relay 178
- Appendix B 179
- Boot Sequence and 179
- Downloading Software 179
- Software 180
- AC/DC Adapter 183
- (AD) Plug 183
- AC/DC Adapter (AD) Plug 184
- Customer Response Form 185
- Error Report 187
- International Headquarters 190
- North America Headquarters 190
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